| Signing the "convention de mise à disposition de titres" |
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In order for us to collect the necessary data, you will have to sign a convention called: "convention de mise à disposition de titres". This convention has no obligations ; it is a way for Accor Services s.a.l. to gather the essential data in order to provide you with our optimal services. If you want to sign a " convention de mise à disposition de titres ", please contact our Customers' Service on 01/900333, or leave us a message.
| Order Process |
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If you want your Ticket Restaurant vouchers to be personalized
(with your employees' names printed).
- Fill your purchase order form with the help of the Excel file" AccorTR ", which was provided to you, and that you have previously installed in your computer. A user's manual was also given to you in order to facilitate " AccorTR " use.
- Validate your order. This operation will create a purchase order.
- Send an e-mail to orderTR@accor-services.com.lb with " AccorTR " file as an attachment.
If you want your Ticket Restaurant vouchers without your employees' names printed.
- Fill your purchase order form with the help of the Excel file " Ticket Restaurant Order ", which was provided to you, and that you have previously installed in your computer.
- If you have access to an e-Mail address : Send us a message to orderTR@accor-services.com.lb, with " Ticket Restaurant Order " file as an attachment.
- If you do not have access to an e-Mail address : Print out the sheet " Purchase order " and send it by fax to 01/900555. Or send us a floppy disk on which you have copied the Excel file.
| After the purchase order |
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Invoicing
Once we have verified your purchase order, we will immediately send you by FAX a proforma invoice. Please re-send the proforma invoice, stamped and signed. This operation signifies your acceptance of the invoice, and enables us to validate your purchase order.
Payment
Your payment will be expected once we have received the proforma invoice.
As soon as we receive your payment confirmation, we will be able to activate your order.
Delivery
The tickets that you have ordered will be delivered directly to you within the time-limits mentioned in the " convention de mise à disposition de titres ". The booklets will be presented to you in an opaque envelope; another transparent envelope will be attached to the former, containing the invoice, the delivery order, and the distribution note (which contains the beneficiaries' names).
The person entitled to receive Ticket Restaurant vouchers in your company should verify, stamp and sign the copy of the delivery order.